Who We Are

Who we are

Bacom srl is an e-commerce company specializing in the sale of IT, Electronics, Home Appliances, Games and Telephony products delivered all over Italy.

 
The commitments of Bacom srl towards its customers

 
Reliability
The seriousness of Bacom srl is evidenced by its membership in a large Italian Group. All online payments for the purchase of products on bacomshop.it are safe because they are made directly on the Bank's site through a Secure Server that adopts the Secure Socket Layer (SSL) security system. This prevents the information entered from being intercepted, altered, or falsified. In addition, Bacom srl never gets to know their customer credit card data.
Quickness of evasion
For all those orders containing products with immediate availability in the warehouse and paid by 12:00 of a business day with credit card, Paypal or mark, Bacom srl undertakes to deliver it to the courier on the evening itself. This is thanks to the presence of an advanced logistics center, based on an information system that can provide the customer with constant monitoring of stock availability, acceptance and order progress.
Customer in the foreground
Bacom srl has an in-house team that can be contacted by mail and telephone, dedicated to customer care both pre-buys, guiding it to choosing the best product for its needs or to answer any questions on the site and in Post-purchase phase in resolving any problems. Bacom srl follows its customers at all stages of the order, until the product is regularly delivered.
Customized solutions
Personalized quotes, numerous types of deliveries and installation services, different types of payment: Bacom srl is committed to meeting its clients' requests, nevertheless, never forget its vote for excellence.
Wide choice
Bacom srl guarantees its customers an ever-wider and varied catalog of products. Consumer Electronics Specialist, Bacom srl offers PCs, notebooks, TVs, telephony, photography, IT products, videogames and GPS, small and large household appliances, office products ... With over 45,000 references, each customer can always find the product More suited to their expectations.
Quality of products
Bacom srl offers its users only products from the best brands on the market, guaranteeing reliability and quality. With a constant eye to avant-garde, Bacom srl always offers the latest technology.
Quality of content
The importance of accurate information is the basis of every purchase, so Bacom srl has established an internal team of product specialists for the production and control of technical data sheets for products, using only official data from manufacturers. By posting reviews from its users, Bacom srl also undertakes to provide experiences of direct use of the products offered.
Transparency
In all its activities, Bacom srl guarantees the utmost transparency. This commitment results in a clear communication on each product card where both the actual availability of inventory items and the price are fully visible in real time; In the ability to follow the progress of the order in its individual stages, up to its delivery; In the publication of all the opinions received by the customers (over 24,000!) In which they express their opinion on their purchasing experience with Bacom srl.
Withdrawal
In accordance with art. 64 and sec. Of Legislative Decree no. 206/2005, Bacom srl gives its customers (not owners of P.Iva) the opportunity to make a product within 10 days of the purchase for any reason and without incurring any penalties.
Guarantees
All the products offered by Bacom srl are original and covered by 24 months warranty (or 12 months if the customer buys with VAT) for defects of conformity, pursuant to DLgs n. 206/05. For consumables, software and audiovisuals, the warranty right is only applicable if the package is still intact
 

 

Hours of availability to the public:

From Monday to Saturday from 8am to 1pm and from 4pm to 8pm

 

Contacts:

 

Bacom srl

Via Diaz, 2

83035 - Grottaminard

E-Mail: info@bacom.it

 

Customer Service: 0825 429 150 - 329 877 5735

The cost of the call will be calculated according to your tariff plan. Contact your telephone operator for more information.

 

Legal representative: Alfredo Barrasso

 

Avellino Business Register no. 02389890647

 

Tax Code and Tax ID 02389890647

 

Rea number. 154813